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OUR PROFESSIONAL

        COLLECTOR'S PLEDGE

























I believe that every person has worth as an individual and is entitled to be treated with dignity and respect.

I understand that the collection industry is an integral part of our economy and that it is my personal responsibility to help consumers find ways to fully satisfy their outstanding obligations with my clients.

I will always treat every individual with dignity and respect. As I demonstrate this behavior each day, I will encourage my co-workers to do likewise.

I believe in the Core Values of MSB...

- EMPOWERMENT
- INTEGRITY
- COMMITMENT
- EXCELLENCE
- TEAMWORK

I will honor this pledge daily, knowing that my professional behavior will enhance the reputation of my profession in the minds of consumers, government regulators, fellow employees, my family and my clients.