PAYMENT
PROCESSING
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Capabilities
Whether it be 20 payments a day or 15,000 payments a day, MSB can seamlessly
transition any payment processing or billing operation to our office. Using state of the art
check processing technology, we electronically image and store every check and money order we
receive within 1 business day. With an uplink to a client's billing system, or by using our
own payment database with client account information, we can also update customer accounts
without our clients having to lift a finger.
Payment Options Available
MSB accepts payments online (24 hours 7 days a week), by phone, via mail and
in our office's payment lobby. Payments can be made by check, credit card, debit card, money
order, Money Gram and Western Union Quick Collect.
Benefits
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MSB can process payments based on client preference. Whether a client needs
us to image payments by mail and then send an electronic posting file or if a client needs us
to take the payment from receipt to deposit, the process can be customized to meet our clients'
needs
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All cash and negotiable instruments received by MSB are secured in a limited
access Money Room. This room is observed 24/7 by infrared cameras, has extensive security protocols,
and has several fireproof safes
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Check-by-Phone, Credit Cards, and Western Union Quick Collect payments are handled via electronic
funds transfer (ACH) with customer payment information placed on electronic posting files for rapid
defendant/debtor account updates
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All bank deposits (if a client elects to have us complete this part of the payment handling) are
reconciled to account postings/updates. These reconciliation reports are available to the client
at any time
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Clients can have access to MSB's payment processing applications in real time
allowing them to see the scope/status of payments received for a given business day
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Customer account posting rules can be customized to be in synch with a client's standard procedures
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